Add or remove customer contacts for your custom cloud#

Important

Creating custom clouds in your Aiven organization requires enabling the bring your own cloud (BYOC) feature, which is a limited availability feature. If you’re interested in trying it out, contact the sales team at sales@Aiven.io.

This article details how to update the list of customer contacts for your custom cloud using Aiven Console.

About updating customer contacts#

With the BYOC feature enabled, you can create custom clouds in your Aiven organizations. While setting up a custom cloud in Aiven, you add customer contacts for this cloud, which is a part of the initial custom cloud’s configuration. Later, you can come back to the the Customer contact setting in your cloud’s page in Aiven Console and update the contacts list you initially created for your cloud.

Prerequisites#

Update the contacts list#

  1. Log in to Aiven Console as an administrator.

  2. From the left sidebar, select Bring your own cloud.

  3. In the Bring you own cloud view, select one of the clouds available on the list.

  4. In the selected cloud’s page, use the ellipsis (…) menu in the top right corner to select Customer contact.

  5. In the Customer contact window, select a new contact’s role from the dropdown menu, enter the email address, and select + to add the provided contact’s details.

    Note

    You can add multiple customer contacts for your custom cloud.

  6. When you’re done adding all the contacts, select Save changes.

Result

The list of contacts for your cloud has been updated.

Check it out#

You can preview the updated list of contacts by taking the following steps:

  1. Log in to Aiven Console as an administrator.

  2. From the left sidebar, select Bring your own cloud.

  3. In the Bring you own cloud view, select one of the clouds available on the list.

  4. In the selected cloud’s page, use the ellipsis (…) menu in the top right corner.

  5. Select Customer contact from the options available on the the ellipsis (…) menu.