Disaster Recovery testing scenarios#
Disaster Recovery (DR) is the ability of software and/or services to handle extreme scenarios; this could be the failure of the software itself or an outage within a datacenter.
These situations are uncommon but can have a huge impact, so they need to be prepared for. Aiven provides this service to any Enterprise Support customers and can run these scenarios at your request up to 4 times per year.
What is a Disaster Recovery scenario?#
This is a preset scenario where an Aiven specialist will simulate an issue with your service and sabotage one (or more) of your Virtual Machines. For example, with an Aiven for PostgreSQL® service, we can sabotage the Primary instance and test the failover functionality or we can sabotage both nodes to test recovery time for a complete outage.
What is needed?#
At least 7 working days notice and the time (plus timezone) that you would like this carried out.
A throwaway service (i.e. one that is created specifically for this scenario and not a service used in Production).
The virtual machine and/or the availability zone that you would like to target.
An Enterprise Support contract.
How do we request this?#
You can request this by opening a support ticket, emailing support@Aiven.io or by contacting your Customer Success Manager.
How is it run?#
All communication during the exercise will occur in the support ticket.
We will contact you to confirm the start of the scenario, the actions we will take and the service affected. The scenario will not begin until it is confirmed by you.
Actions taken on the service and/or virtual machines will be communicated through the support ticket.